Last Updated: May 21, 2026
Effective Date: May 21, 2026
Please read all the contents of these Terms of Service carefully and fully understand the meaning of each clause, especially the limitation and disclaimer clauses, before accepting them. If you have any questions about the terms of the agreement, please contact the relevant business department of Siterwell Electronics Co., Ltd. (hereinafter referred to as "Siterwell" or "we") . You shall not use the Service until you have read and accepted all the contents of this Service and the relevant agreements and rules.
Once you select "Agree" (the specific expression is subject to the registration page) and complete the registration process, or use this software in any form, it means that you have read, understood and accepted this Agreement and agreed to be bound by its terms. If you do not agree to the terms of this Agreement, you should stop using Siterwell's services. In the event of a material breach of this Agreement by you including but not limited to unauthorized commercial use, infringement of intellectual property rights, or violation of usage norms, Siterwell has the right to unilaterally restrict, suspend or terminate the provision of services to you and to hold you liable for relevant responsibilities.
These Terms of Service (hereinafter referred to as the "Agreement" or the "Service") are entered into by you (hereinafter referred to as "you" or the "User") and Siterwell Electronics Co., Ltd. (hereinafter referred to as "Siterwell") including but not limited to the Siterwell Smart Platform Privacy Policy and other contents. In the event of any change to the contents of this Agreement, Siterwell will announce the changed contents on its official website without further notice to you. Upon the release of the announcement, the revised agreement and rules shall automatically become part of this Agreement without the need for your further consent. If you object to such changes, please stop using Siterwell's services; your continued use shall be deemed as your acceptance of and agreement to abide by the revised rules.
These Terms of Service (hereinafter referred to as the "Agreement" or the "Service") are an agreement entered into by you (hereinafter referred to as "you" or the "User") and Siterwell Electronics Co., Ltd. (hereinafter referred to as "Siterwell") in respect of your download, installation and use of the Siterwell Link App (hereinafter referred to as the "Software"), as well as your use of the relevant services of the Siterwell Smart Platform.
The Software and Services refer to the software and services developed and provided by Siterwell that are installed on mobile smart terminal devices of designated systems.
Siterwell provides you with smart living device management services. You can control the smart terminals connected to the Siterwell Cloud Platform through Siterwell Link app and realize the linkage between smart devices.
The service content includes smart device management, scene linkage, analysis reports, etc. These functional services may be optimized or modified according to changes in user needs or the sole judgment of the service provider, and may also be temporarily suspended due to regular or irregular maintenance.
Subject to your compliance with this Service, Siterwell grants you a license to use the Product based on the Software. You shall not license, sell, lease, transfer, distribute or use the Product for any other commercial purposes in any form.
Due to the limitations of software adaptation platforms and terminals, you may only use the licensed software on authorized system platforms and terminals. Installing the licensed software on other terminal devices may cause damage to your hardware or software functions.
You shall understand that the licensed software may only be used for non-commercial purposes, and shall not be installed, used or operated for commercial operation purposes. A written authorization and license from Siterwell is required in advance if commercial use is needed.
Siterwell may modify, upgrade or transfer the licensed software and its related functions from time to time, and may add new functions or services to the licensed software system. In the absence of an independent agreement for the above-mentioned new functions and services, you are still entitled to the authorization for the corresponding functions and services, which shall be subject to this Agreement.
You shall be responsible for the accuracy, reliability, completeness and legality of the input data and the legality of the way you obtain the data, and shall back up the data and materials regularly. You shall bear all risks of damage or loss of such data and materials.
You shall keep your account and password in a safe manner. If you find any potential security risks to your account (including but not limited to the disclosure of your user password), you shall notify us in a timely manner, and we will assist you in taking relevant measures. We shall not be liable for any loss caused by any unauthorized use of your account, whether or not you are aware of it. You may be held liable for any loss suffered by us, our affiliated companies, managers, directors, employees, consultants, agents and representatives due to any unauthorized use of your account.
You acknowledge that some of Siterwell's services may be based on software or services provided by third parties. Such service settings are designed to facilitate your use, and Siterwell has obtained the necessary legal authorization from the third parties.
This Product contains part of the information and services of third parties. Siterwell does not link to the information and services of third parties nor assume any relevant liabilities.
You acknowledge that Siterwell cannot guarantee that the Software will be permanently available or include such services, nor can it guarantee whether the same third-party provided other software will be used in the future, and similar services provided by other third parties may also be used. Your use of the above-mentioned corresponding software or services shall still be bound by this Agreement.
We may at our sole discretion permit you to purchase certain products or services through Apple Pay or using PayPal's payment processing services. You hereby confirm and agree that Apple and PayPal are third parties as defined in this Agreement. If you make any part of a purchase through such third parties, your purchase may be subject to the terms of service, privacy policies, return policies and other policies and agreements of such third parties. You are responsible for reviewing such third parties' policies and agreements.
Your use of the Service constitutes your agreement to Apple's Media Services Terms and Conditions (Licensed Application End User License Agreement).
Your use of the Service constitutes your agreement to PayPal's relevant terms and conditions of service (PayPal's User Agreement).
You may use the Software and Services on the premise of complying with the law and this Service, and at the same time, you shall not engage in the following acts. Any violation of the following acts may result in civil and/or criminal liability:
You understand and agree that:
You warrant that you will not use the Service to engage in any illegal or improper acts, including but not limited to uploading, transmitting or sharing information containing any of the following contents:
Protecting your personal information is important to Siterwell. We have formulated the relevant Privacy Policy, and you may read the relevant contents carefully.
Your data will be stored and processed in Northern Virginia, and by using our services you consent to such cross-border data transfer in accordance with applicable laws.
Your use of Siterwell's services constitutes your representation and warranty that you have read and understood our Privacy Policy and agreed to be bound by its terms (the "Privacy Policy").
Siterwell will make commercially reasonable efforts to ensure the security, effectiveness, accuracy and reliability of the licensed software in accordance with industry standards. Siterwell shall not be liable for damages except in cases of its intentional misconduct or gross negligence.
You acknowledge that Siterwell shall not be liable for any direct or indirect losses caused by force majeure or third-party breach of contract.
You shall be solely liable for any personal injury or incidental, indirect damages caused by any of the following circumstances:
Any derivative software based on the licensed software that is not developed and released by Siterwell or whose development and release have not obtained the authorization of Siterwell is illegal software. Downloading, installing and using such software may bring unpredictable risks. Siterwell shall not bear any liability for the legal liabilities and disputes arising therefrom, and has the right to suspend or terminate your usage license and/or all other services.
You acknowledge that the use of the Siterwell Smart Platform involves Internet services and may be affected by unstable factors in various links. Although Siterwell has taken safeguard measures, due to the inherent defects of the Internet and electronic communication, as well as factors beyond the reasonable control of all parties to the agreement (including but not limited to fire, flood, terrorist attack, plague, natural disasters, riot, terminal virus, hacker attack, network failure, terminal failure, etc.), the service may be suspended, terminated, delayed, restricted or malfunction. You hereby agree that Siterwell shall not be liable for service interruptions caused by factors beyond its reasonable control. However, Siterwell will make commercially reasonable efforts to provide advance notice of scheduled maintenance and to restore service promptly after unscheduled interruptions.
You represent and warrant that when using Siterwell's services, you will comply with all applicable laws and respect the intellectual property rights of others. Your use of Siterwell's services is always subject to copyright and other laws related to intellectual property rights. You hereby agree not to upload, post, transmit, display, perform or distribute any contents, information or other materials that infringe the copyright, trademark or other intellectual property rights or ownership of third parties.
You need to understand that when using Siterwell's services, you shall use the licensed software within the authorized scope, respect the intellectual property rights of the software and the contents contained in the software, and perform your obligations in accordance with this Agreement. In the event of a material breach of this Agreement by you, Siterwell will terminate your usage license.
Your use of the Software depends on the supporting services provided by Siterwell's affiliated companies. If you violate the terms, agreements, rules, announcements and other relevant provisions of Siterwell and its affiliated companies, the licensed software may not be used normally. In such case, Siterwell has the right to terminate your usage license in accordance with the agreement, or take measures to restrict your usage license or other rights and interests related to Siterwell (including suspending or terminating your usage license).
If you violate this Agreement or other agreements signed with Siterwell, Siterwell has the right to notify the relevant affiliated companies to request them to take restrictive measures on your rights and interests (including requesting the relevant affiliated companies to suspend or terminate the provision of part or all of the services to you), and has the right to publicly announce your breach of contract in accordance with the law on the websites operated or actually controlled by it.
The licensed software is obtained through the download platform. You shall comply with the provisions of the download platform, system platform and terminal manufacturer on the usage mode and restrictions of the licensed software. If the above-mentioned third party confirms that you have committed a breach of contract and requests Siterwell to handle it, Siterwell may terminate your usage license at the request of the third party.
Upon the termination of the usage license, you shall stop using the licensed software and destroy all copies thereof.
If your violation of the terms of this Agreement causes losses to Siterwell and other users, you must bear full liability for compensation.
The validity, interpretation, modification, performance and dispute resolution of this Agreement shall be governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Any dispute arising out of or in connection with this Agreement may be settled by you and Siterwell through friendly negotiation; if the negotiation fails, both parties shall submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) in accordance with its applicable rules. To the fullest extent permitted by law, all disputes shall be resolved on an individual basis and not as part of any class, collective, or representative action.
If any clause of this Agreement is deemed illegal and/or unenforceable by a court or other competent authority, the remaining clauses shall still be valid. If any illegal and/or unenforceable clause can be legal or enforceable after deleting part of the contents, such part shall be deemed to have been deleted, and the remaining part shall still be valid.
If you have any questions about our Terms of Service, please contact us through the following channels: